Privacy Policy

INTRODUCTION

1. This privacy policy sets out how Radioworld uses and protects the information you give when using this website.

2. We are committed to ensuring that your privacy is always protected. Any information that you provide will be handled in accordance with this privacy policy.

3. We may change this policy from time to time by updating this page so you should check it regularly to ensure that you are happy with any changes.

PERSONAL INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

4. When you visit our website, we'll automatically collect certain information about the device you use to access it. This will include information about the website browser you are using and the IP address of your internet connection. We may also identify your device with a unique, randomly generated identifier.

5. As you browse our website we'll continue to collect information about the website pages you look at during your visit, how long you visit them, and what links you click on each page. We may also record what keywords you used to locate our website and what third-party website referred you to our website.

6. The information we collect about you is called Device Information. It's not personally identifiable to you (for example, we don't collect or associate your name or address with this Device Information), and it's not stored on our systems for any longer than we need to store it to allow you to use our website for the purposes in which it is intended.

7. We collect Device Information from you using Cookies. These are small data files that are placed on the browser you use on your device to visit the website. Cookies often include an anonymous and unique identifier (so we know it's your device).

8. Certain cookies are placed on our website to make it work. For example, when you add items to the shopping basket/cart, you need to store this information in a cookie. Where cookies we place on your computer are:

- Not identifiable to you as a living person and
- Only placed to fulfil the inherent functions of an e-commerce website

We won't ask for your permission before placing them.

9. We may occasionally use cookies placed by third-party companies to track and monitor you as you visit the website. Sometimes, these third-party cookies may include information which might indirectly identify you as a living person. Where we do so, we'll always ask for your consent before we place those cookies.

10. We may, from time to time, also collect information about your actions on the website and record those actions in log files. This data will include your IP address and may include the device you are using, the browser you are using, your internet service provider, and be attached to date and time stamps. We'll only include this information for as long as necessary.

PERSONAL INFORMATION WE COLLECT WHEN YOU MAKE A PURCHASE OR REGISTER FOR AN ACCOUNT

11. When you use our website to purchase one of the goods or services we offer for sale, or when you register for an account on our website (without making a purchase) you may be asked to provide certain personal information about you.

12. Such information we collect may include:

- Your name
- Your address
- Your contact information (like your telephone number or email address)
- Your date of birth

13. When you make a purchase on our website, you may also be asked to enter your credit or debit card details. You may be redirected to a 'payment gateway' website to enter your card details or be asked to enter these directly onto our website.

14. Your full credit or debit card details are never stored on any databases we hold. You may be asked if you want to 'store' your purchase information for faster checkout at a later date; where you do store this information, the complete card information is never stored on any databases we hold. Instead, we send the full information to our payment processor, who then sends back a secure 'token', which we then use to place future purchases. To help you identify stored cards, we may store the last four digits of the card, the type of card (e.g. Visa or MasterCard) and the expiry date.

Where you wish, you can permanently delete a stored card within your customer account.

15. We call this data Personal Information.

HOW WE USE PERSONAL INFORMATION AND DEVICE INFORMATION

16. We collect Device Information to help us screen for potential risk and fraud, to improve and optimise our website (by generating data about how our customers browse and interact with our website) and to analyse the success of our marketing and other advertising campaigns.

17. We use Personal Information that we collect to fulfil any order you place and communicate with you as one of our customers. We may also use this information to screen for potential risk and fraud.

18. With your consent, we may occasionally provide you with information or advertising relating to the products and services we provide.

SHARING YOUR PERSONAL INFORMATION AND DEVICE INFORMATION

19. We will share personal information and device information with third parties in their capacity as a data processor on our behalf. We'll only share your information with third parties as they assist us with using your information.

20. We may also share your personal information and device information to comply with applicable laws and regulations, respond to any lawful request for information we receive, or protect our rights otherwise.

RE-MARKETING AND BEHAVIOURAL ADVERTISING

21. We may, from time to time, share your device or personal information to provide you with targeted advertisements or marketing communications we believe might be of interest to you. This may include sharing some of your information with third-party networks such as Google, Bing or Facebook.

DO NOT TRACK

22. Our website does not alter its data collection and use practices when we see a Do Not Track signal from your browser.

GDPR

23. If you are a resident of a country where the European Union's GDPR is applicable, you have certain rights.

24. Don't hesitate to contact us to exercise your rights to access your data, receive a copy of that data, or rectify a mistake.

GENERAL TERMS

25. This privacy policy may be updated occasionally to reflect changes to our business practices or for other operational or legal reasons.

26. For more information please get in touch with us, all the contact information can be found in the 'Contact us' section.